Privacy Policy

Last Updated: 27 June 2026

Jivark Cloud Solutions (“Jivark,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us, submit an enquiry, apply for a position or use our consulting and technology services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name
  • Company or organisation name
  • Job title
  • Email address
  • Telephone number
  • Country or location
  • Information submitted through contact, consultation or assessment forms
  • Project requirements, business objectives or service enquiries
  • CV, résumé, employment history and other recruitment information
  • Any other information you choose to provide when communicating with us

We may also collect certain technical information automatically when you use our website, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited
  • Referring website
  • Date and time of your visit
  • Approximate geographic location
  • Website interaction and usage data

2. How We Collect Information

We may collect information when you:

  • Visit or browse our website
  • Complete a contact or consultation form
  • Request a strategy consultation or assessment
  • Contact us by email, telephone or another communication channel
  • Subscribe to business updates or marketing communications
  • Apply for a job or submit recruitment information
  • Enter into a business relationship with us
  • Communicate with our employees, consultants or representatives

Some technical information may be collected through cookies, analytics tools and similar technologies.

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and consultation requests
  • Understand your business and technology requirements
  • Provide Salesforce, Tableau, data analytics, AI and related consulting services
  • Prepare proposals, quotations and project recommendations
  • Manage client relationships and ongoing projects
  • Provide customer support
  • Arrange meetings, assessments and demonstrations
  • Process job applications and communicate with candidates
  • Improve our website, services and user experience
  • Analyse website traffic and performance
  • Send relevant service updates or marketing communications where permitted
  • Maintain the security and proper operation of our website
  • Prevent fraud, misuse or unauthorised activity
  • Comply with legal, regulatory, contractual and accounting requirements

We will not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.

4. Legal Grounds for Processing

Depending on your location and the circumstances, we may process personal information on one or more of the following grounds:

  • You have provided your consent
  • Processing is necessary to respond to your request
  • Processing is necessary to perform or prepare a contract
  • Processing is required to comply with a legal obligation
  • Processing supports our legitimate business interests, provided those interests do not override your rights
  • Processing is necessary to establish, exercise or defend legal claims

Where we rely on consent, you may withdraw your consent at any time by contacting us.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand visitor behaviour and improve website performance.

Cookies may include:

Essential Cookies

These cookies are required for basic website functionality, security and form submissions.

Analytics Cookies

These cookies help us understand how visitors find and use our website, such as which pages receive the most visits.

Functional Cookies

These cookies may remember your preferences and improve your experience on future visits.

Marketing Cookies

Where enabled and permitted, these cookies may help measure marketing campaigns or display more relevant information.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Where legally required, non-essential cookies will only be used after obtaining your consent through an appropriate cookie consent mechanism.

6. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third parties where reasonably necessary, including:

  • Website hosting and maintenance providers
  • Cloud storage and IT service providers
  • Customer relationship management platforms
  • Analytics and website performance providers
  • Email and business communication platforms
  • Professional advisers, including accountants and legal advisers
  • Contractors or consultants supporting our services
  • Government authorities or regulators where legally required
  • Business partners involved in delivering an agreed service

These parties may only access information needed to perform their services and are expected to handle it securely and confidentially.

7. International Data Transfers

Because we work with clients and service providers in different countries, your information may be processed or stored outside your home country.

Where required, we take reasonable measures to ensure international transfers are protected through recognised legal safeguards, contractual arrangements or other appropriate transfer mechanisms.

8. Data Security

We use reasonable administrative, organisational and technical safeguards designed to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Improper use
  • Alteration
  • Disclosure
  • Destruction

However, no website, email transmission or online storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive or confidential information through general website forms unless specifically requested.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • The nature of your enquiry or business relationship
  • The duration of a consulting engagement
  • Legal, tax and accounting obligations
  • Contractual requirements
  • Recruitment requirements
  • The need to resolve disputes or enforce agreements

General enquiries that do not result in a business relationship may be deleted or anonymised after a reasonable period. Client and transaction records may be retained for longer where required by law or legitimate business needs.

10. Marketing Communications

Where permitted, we may use your business contact details to send information about our services, insights, events or company updates.

You may unsubscribe at any time by:

  • Using the unsubscribe option included in the message
  • Replying to the communication
  • Contacting us at hello@jivark.com

Even after opting out of marketing communications, you may continue to receive necessary service, contractual or administrative messages.

11. Recruitment Information

When you apply for a role or submit employment information, we may use your information to:

  • Assess your application
  • Verify your experience and qualifications
  • Arrange interviews
  • Communicate about current or future opportunities
  • Complete recruitment and onboarding processes
  • Meet legal or regulatory requirements

Unless a longer period is required or you agree otherwise, unsuccessful candidate information will only be retained for a reasonable recruitment-related period.

12. Your Privacy Rights

Depending on the laws applicable to you, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent
  • Request a portable copy of certain information
  • Opt out of direct marketing
  • Submit a complaint to an appropriate data protection authority

These rights may be subject to legal exceptions and verification requirements.

To exercise a privacy right, contact us using the details provided below. We may need to verify your identity before completing the request.

13. Third-Party Websites

Our website may contain links to social media platforms, partner websites or other third-party websites.

We do not control the privacy, security or content practices of third-party websites. When you leave our website, you should review the privacy policy of the website you visit.

14. Children’s Privacy

Our website and consulting services are intended for businesses and professional users and are not directed towards children.

We do not knowingly collect personal information from children. If you believe that a child has submitted personal information to us, please contact us so that we can review and delete it where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our services
  • Changes to our website or technology
  • Changes to our data-handling practices
  • Legal or regulatory requirements

The revised version will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

16. Contact Us

For questions, requests or concerns regarding this Privacy Policy or the way we handle personal information, please contact:

Jivark Cloud Solutions

Address:
WeWork – Raheja Woods
Beside Cybage Building, Talera Park
Kalyani Nagar, Pune, Maharashtra, India

Email: hello@jivark.com

Phone: +91 89789 89056

We will review privacy-related enquiries and respond within a reasonable period in accordance with applicable law.

 

We work with you from start to finish, bringing hands-on Salesforce experience while really trying to understand your challenges. By focusing on the problem first, we make sure the solutions we create actually make a difference. The goal is always to deliver results that matter and build something that can grow as your business does.

Address

WeWork - Raheja Woods, Beside Cybage Building, Talera Park, Kalyani Nagar, Pune, Maharashtra

Phone

918978989056

Email

hello@jivark.com